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Refund policy

 

Upon placing an order in our website, you are agreeing to the following terms and conditions:

CANCELLATION POLICY
Orders can be cancelled at least 24 hours before the intended delivery date and a full refund will be issued. Cancellation of orders made within 24 hours of delivery will be charged in full.


To request for cancellation, email us at ca@designerblooms.com or call us at +1 236 428 2704.


RETURNS AND REFUNDS
For disputes, the customer must show proof of purchase (order number, order form, and/or a receipt, AND a photo of the product in question) within 24 hours of delivery.


Every Designer Blooms gift is a special expression of the care you give to someone. If your order arrived in a condition that doesn’t reflect those feelings, please contact us at ca@designerblooms.com and we’ll make things right given that you have provided us the necessary information.

Orders that have been returned to the Studio due to unsuccessful deliveries are no longer eligible for a refund. When this happens, you can have your order redelivered (fees will apply) the same day (if it's still within our delivery time window), or it will be re-delivered the next day. Please note we will not be liable of the blooms' quality especially if it's a fresh/mixed blooms product. To learn more about our delivery and shipping policies, please visit this link.

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