Caring for Your Flower Delivery: Tips and Tricks

So, you've just received a delightful flower delivery! Before you bask in the beauty of your fresh flowers, there are a few secrets to ensure they last longer and stay fresher.

🌼 Unleash the Beauty of Your Fresh Blooms

Upon arrival, liberate your bouquet from its packaging. Untie those stems and let your lovely blooms breathe!

🌿 Trim and Tidy Your Cut Flowers

Give your flower stems a fresh start by trimming them at a 45º angle using sharp scissors or garden shears. Also, be sure to remove any excess leaves. These simple steps will help your stems absorb water faster!

💦 Quench Their Thirst with Flower Food

Prior to filling your vase with water, ensure it's clean and free from any harmful bacteria. Then, halfway fill your vase with room temperature water and add the flower food packet provided with your bouquet. This will not only keep your flowers hydrated and nourished but also help them maintain their vibrant and fresh appearance. Flower food is your trustworthy ally!

☀️ Find the Perfect Spot for Your Fresh Flowers

Now that your fresh cut flowers are in lukewarm water, it's time to find them a cozy spot in your home. Just remember to keep them away from direct sunlight and extreme temperatures. Providing a comfortable environment will make them as happy as you are!

🍎 Fruit-Free Zone

To ensure your flowers last longer, keep your bouquet away from ethylene-producing fruits like apples and bananas. These fruits have a tendency to make your flowers wilt faster, and we certainly want your lovely bouquet to thrive!

🐶 Attention pet owners! Keep your furry friends safe and content by placing flowers and plants out of their reach.

With a little love and care, your cut flowers will flourish, bringing joy and beauty to your home. Just follow these steps to enjoy the longevity of your bouquet and relish the pleasure of fresh flowers in your living space.

Delivery Policies

At Designer Blooms, we offer flower delivery services in the Greater Vancouver Area. Orders over $100 qualify for free delivery, and each bouquet will arrive in our signature DB carrier box. We are excited to announce that you can now conveniently send flowers across British Columbia and Alberta!

Same Day Delivery

Experience the convenience of same-day flower delivery, exclusively available in the Greater Vancouver Area. To ensure prompt arrival, please place your order online before 11 am on the day of delivery. This allows us sufficient time to create your beautiful flowers. For added convenience, advance orders are also accepted. If you require delivery to BC and Alberta, we offer next-day delivery to selected postal codes or delivery within 1-2 days.

Delivery Time Estimates

Enjoy the convenience of flexible delivery hours. Orders will be delivered between 12 pm and 8 pm from Monday to Friday, and from 10 am to 6 pm on Saturdays and Sundays. If you require delivery at a specific time for a special occasion, we can accommodate your request for an additional charge of $10.

Delivery and Shipping Rates

Our local delivery services cover a wide range of areas including Vancouver, Burnaby, New Westminster, Richmond, Delta, Surrey, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, Pitt Meadows, North Vancouver, and West Vancouver. Please see below for the local delivery rates within the Greater Vancouver area:

Zone 1 = $15

V3B, V3C, V3E, V3H, V3J, V3K, V3L, V3M, V3N, V5A, V5B, V5C, V5E, V5G, V5H, V5J, V5K, V5L, V5M, V5N, V5P, V5R, V5S, V5T, V5V, V5W, V5X, V5Y, V5Z, V6A, V6B, V6C, V6E, V6G, V6H, V6J, V6K, V6L, V6M, V6N, V6P, V6R, V6S, V6T, V6V, V6W, V6X, V6Y, V6Z, V7A, V7B, V7C, V7E, V7X, V7Y

Zone 2 = $20

V3R, V3S, V3T, V3V, V3W, V3X, V3Z, V4A, V4C, V4E, V4G, V4K, V4L, V4N, V4P, V7H, V7J, V7K, V7L, V7M, V7N, V7R

Zone 3 = $25

V1M, V2X, V2Y, V2Z, V3A, V3Y, V4R, V7P, V7S, V7T, V7V
For deliveries within British Columbia, a fee of $20 applies, while shipping to Alberta is priced at $25.

Returns and Refunds

We understand that plans may change. Orders can be canceled at least 24 hours before the scheduled delivery date, and a full refund will be issued. However, cancellations made within 24 hours of delivery will be charged in full. In the event of any disputes, customers must provide proof of purchase (order number, order form, receipt, and a photo of the product in question) within 24 hours of delivery.

Failed, Returned, or Non-deliveries

While we strive for successful deliveries, certain circumstances may result in failed or returned deliveries. Designer Blooms cannot be held responsible for such instances if the recipient is not present at the specified delivery address, does not respond to the doorbell, buzzer, or phone call after a reasonable amount of time, or refuses to accept the delivery. In such cases, Designer Blooms reserves the right to charge for re-delivery (fees vary based on location). Please note that orders returned to the studio due to unsuccessful deliveries are not eligible for a refund. However, alternative options are available. If within our delivery time window, you can choose to have your order re-delivered on the same day (additional fees apply). Otherwise, it will be re-delivered the next day. Please note that we will not be liable for the quality of the blooms, especially for fresh/mixed blooms products. Designer Blooms is not responsible for any non-delivery caused by incorrect or incomplete addresses, closed or inaccessible roads, or other factors beyond our control. In the event of a delivery failure under such conditions, the order will be returned to the studio, and a full refund will only be issued in rare cases. Otherwise, customers may contact Designer Blooms to arrange for repurchase and redelivery.