Delivery Policies:

Experience the convenience of flower delivery services in the Greater Vancouver Area with Designer Blooms. Enjoy free delivery for orders over $100, and expect your bouquet to be beautifully presented in our signature DB carrier box. Exciting news! You can now send flowers across British Columbia and Alberta!

Same Day Delivery:

Exclusive same day flower delivery service in the Greater Vancouver Area. To ensure prompt delivery, please place your order online before 11am. This allows us ample time to craft your exquisite flowers. For your convenience, advance orders are also welcomed. If you need delivery to BC and Alberta, we offer next day delivery to selected postal codes or delivery within 1-2 days.

Delivery Time Estimates:

Expect delivery between 12pm-8pm, Monday to Friday, and 10am-6pm on Saturday and Sunday. If you require a specific delivery time for a special occasion, we can accommodate your request for an additional charge of $10.

Delivery and Shipping Rates:

Our local delivery services cover areas including Vancouver, Burnaby, New Westminster, Richmond, Delta, Surrey, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, Pitt Meadows, North Vancouver, and West Vancouver.

Local delivery rates within the Greater Vancouver area are as follows:
Zone 1: $15

V3B, V3C, V3E, V3H, V3J, V3K, V3L, V3M, V3N, V5A, V5B, V5C, V5E, V5G, V5H, V5J, V5K, V5L, V5M, V5N, V5P, V5R, V5S, V5T, V5V, V5W, V5X, V5Y, V5Z, V6A, V6B, V6C, V6E, V6G, V6H, V6J, V6K, V6L, V6M, V6N, V6P, V6R, V6S, V6T, V6V, V6W, V6X, V6Y, V6Z, V7A, V7B, V7C, V7E, V7X, V7Y

Zone 2: $20

V3R, V3S, V3T, V3V, V3W, V3X, V3Z, V4A, V4C, V4E, V4G, V4K, V4L, V4N, V4P, V7H, V7J, V7K, V7L, V7M, V7N, V7R

Zone 3: $25

V1M, V2X, V2Y, V2Z, V3A, V3Y, V4R, V7P, V7S, V7T, V7V
For shipping within British Columbia, a fee of $20 applies, while shipping to Alberta is priced at $25.

Returns and Refunds:

Orders can be canceled at least 24 hours before the scheduled delivery date to receive a full refund. However, cancellations made within 24 hours of delivery will be charged in full. For any disputes, customers must provide proof of purchase (order number, order form, receipt, and a photo of the product in question) within 24 hours of delivery.

Failed, Returned, or Non-Deliveries:

Designer Blooms is not responsible for failed or returned deliveries in cases where the recipient is not at the specified delivery address, does not respond to doorbell, buzzer, or phone call after a reasonable amount of time, or refuses to accept the delivery. In such situations, Designer Blooms reserves the right to charge for re-delivery (fees vary based on location). Orders returned to the studio due to unsuccessful deliveries are not eligible for a refund. Should this occur, you have two options: (1) request re-delivery on the same day within our delivery time window for an additional fee, or (2) have the order re-delivered the next day. Please note that we will not be liable for the quality of the blooms, especially for fresh/mixed blooms products. Designer Blooms is not responsible for non-delivery caused by incorrect or incomplete addresses, closed or inaccessible roads, or other factors beyond our control. If a delivery fails under such conditions, the order will be returned to the studio, and a full refund will only be issued in rare cases. Otherwise, customers may contact Designer Blooms to arrange for repurchase and redelivery.