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Shipping policy

 

Upon placing an order in our website, you are agreeing to the following terms and conditions:

 

LOCAL DELIVERY POLICY
Designer Blooms delivers 10am to 6pm from Mondays to Sundays.
Local delivery is available within the Greater Vancouver Area. 
Due to congested and unpredictable nature of traffic and availability of driver, we do not commit to exact delivery times
We provide next day deliveries for online orders placed before 12pm PST. Orders placed after that time are to be delivered the day after or any other day as selected by the customer on the cart page. This is subject to change during peak seasons such as Valentine’s Day, Mother’s Day and Christmas.


LATE DELIVERIES
As stated above, we do not commit to exact delivery times due to availability of drivers and unpredictable nature of traffic. Orders are to be delivered between 10am - 6pm, PST.


FAILED, RETURNED OR NON-DELIVERIES
Designer Blooms shall not be held responsible for failed or returned deliveries due to the following:

  1. If the recipient is not at the specified delivery address
  2. If no one responds to the doorbell after a sufficient amount of time
  3. If the recipient refuses to accept the delivery
  4. In the event that one of the above mentioned instances occurred, Designer Blooms reserves the right to charge for re-delivery (this varies on location).

 

Orders that have been returned to the Studio due to unsuccessful deliveries are not eligible for a refund.

 

REDELIVERIES FOR FRESH/MIXED

Re-delivery fees will apply.
You can have your order re-delivered the same day (if it's still within our delivery time window), or it the next day. Please note we will not be liable of the blooms' quality.
If re-delivery fails again, the full price of the arrangement will be charged for a 3rd delivery attempt. This will also incur a re-delivery fee.

 

REDELIVERIES FOR DRIEDS

Re-delivery fees will apply.
You can have your order re-delivered (fees will apply) the same day (if it's still within our delivery time window), or it will be re-delivered whichever day you prefer since dried blooms last a long time. 

 

SHIPPING POLICY
Designer Blooms ships dried bouquets and select vase arrangements (specifically deluxe and grande variants) nationwide via Purolator.
Estimated time of delivery varies on province / location. 
Orders are securely packaged in a box and we will provide the shipping information / tracking once we've handed it to the Purolator office.

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