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Terms of service

Upon placing an order in our website, you are agreeing to the following terms and conditions:

ORDERS

Designer Blooms reserves the right to refuse non-Designer Blooms items to be part of the delivery (such as, but not limited to gifts, toys, chocolates and hand-written cards).
Designer Blooms will not be held liable for the loss of or failure to deliver these items.
On some occasions, we can cater to customized bouquets and arrangements depending on availability of blooms.
We include message cards with a personalized message (if included in your order) to your arrangement. This will be printed on our signature DB card.
No major changes (such as shipping address and delivery date) to your order can be made after purchase. 

 

PRODUCTS AND SUBSTITUTION POLICY

All products are subject to availability.


We try our best to deliver the exact product as seen in the photographs, but at times due to the season and availability, substitution may occur.


Due to the above mentioned, Designer Blooms reserves the right to alter or modify order specifications to conform to its corporate policies without prior notice such as color, kind of flowers or packaging. Rest assured, our goal is to give you complete customer satisfaction and to provide you an arrangement of equal value and greater satisfaction.

To learn more about our Substitution Policy, please visit this link.

 

PRICES AND ADDITIONAL CHARGES

All prices exclude taxes and delivery fees. The delivery fee will be added to your cart after address and post code are inputted.
Prices of products and delivery fees are subject to change without notice, especially during peak seasons.


DISCOUNTS AND PROMOS

From time to time, we offer our products at discounted prices. These may be availed while supplies last.
In order to avail of our promos, please input the coupon code in the checkout page. 
Unless otherwise stated, we only allow one promotion code to be used per order.


PAYMENTS

We accept payments via credit card and debit card.
Credit card fraud will be reported to the proper authorities and dealt with accordingly.
We never store or have access to your credit or debit card details because it is processed by PayPal and Shop Pay in a separate gateway. This is stated in our Privacy Policy which you can find in this link.

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