How to Take Care of Your Flower Delivery

Congratulations on receiving a beautiful flower delivery! To ensure your fresh flowers last longer and stay vibrant, here are some tips and tricks to follow:

Unveiling the Beauty of Your Fresh Flowers:

Once your bouquet arrives, gently remove it from the packaging. Loosen the stems and allow your blossoms to breathe freely.

Trimming and Tidying Your Cut Flowers:

Give your flower stems a fresh start by trimming them at a 45-degree angle using sharp scissors or garden shears. Also, remove any excess leaves. This will help the stems absorb water more efficiently.

Quench Their Thirst with Flower Food:

Before filling your vase with water, ensure it is clean to eliminate any harmful bacteria. Fill the vase halfway with room temperature water and add the flower food packet provided with your bouquet. This will keep your flowers hydrated, nourished, and looking vibrant. Remember, flower food is your ally!

Finding the Perfect Spot for Your Fresh Flowers:

Now that your cut flowers are in lukewarm water, find a cozy spot in your home for your bouquet. Avoid placing them in direct sunlight or extreme temperatures. Creating a comfortable environment will help your flowers thrive.

Creating a Fruit-Free Zone:

Keep your bouquet away from fruits like apples and bananas, as they release ethylene, which can cause flowers to wilt faster. We want your flowers to last!

Attention Pet Owners:

Ensure the safety and happiness of your furry friends by keeping flowers and plants out of their reach.
With a little love and care, your cut flowers will flourish, bringing joy and beauty to your home. Follow these steps to make your flowers last longer, prolong the life of your bouquet, and enjoy the pleasure of having fresh flowers in your home.

Delivery Policies

Designer Blooms offers flower delivery services in the Greater Vancouver Area. Orders over $100 qualify for free delivery, and each bouquet will arrive in our signature DB carrier box. We are excited to announce that you can now conveniently send flowers across British Columbia and Alberta!

Same Day Delivery

Experience the convenience of same-day flower delivery, exclusively available in the Greater Vancouver Area. To ensure prompt arrival, please place your order online before 11 am on the day of delivery. This allows us sufficient time to create your beautiful flowers. For added convenience, advance orders are also accepted. If you require delivery to BC and Alberta, we offer next-day delivery to selected postal codes or delivery within 1-2 days.

Delivery Time Estimates

Enjoy the flexibility of our delivery hours. Orders will be delivered between 12 pm and 8 pm from Monday to Friday, and from 10 am to 6 pm on Saturdays and Sundays. If you need delivery at a specific time for a special occasion, we can accommodate your request for an additional charge of $10.

Delivery and Shipping Rates

Our local delivery services cover a wide range of areas, including Vancouver, Burnaby, New Westminster, Richmond, Delta, Surrey, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, Pitt Meadows, North Vancouver, and West Vancouver. Please see below for the local delivery rates within the Greater Vancouver area:

Zone 1 = $15

V3B, V3C, V3E, V3H, V3J, V3K, V3L, V3M, V3N, V5A, V5B, V5C, V5E, V5G, V5H, V5J, V5K, V5L, V5M, V5N, V5P, V5R, V5S, V5T, V5V, V5W, V5X, V5Y, V5Z, V6A, V6B, V6C, V6E, V6G, V6H, V6J, V6K, V6L, V6M, V6N, V6P, V6R, V6S, V6T, V6V, V6W, V6X, V6Y, V6Z, V7A, V7B, V7C, V7E, V7X, V7Y

Zone 2 = $20

V3R, V3S, V3T, V3V, V3W, V3X, V3Z, V4A, V4C, V4E, V4G, V4K, V4L, V4N, V4P, V7H, V7J, V7K, V7L, V7M, V7N, V7R

Zone 3 = $25

V1M, V2X, V2Y, V2Z, V3A, V3Y, V4R, V7P, V7S, V7T, V7V

For deliveries within British Columbia, a fee of $20 applies, while shipping to Alberta is priced at $25.

Returns and Refunds

We understand that plans may change. Orders can be canceled at least 24 hours before the scheduled delivery date, and a full refund will be issued. However, cancellations made within 24 hours of delivery will be charged in full.

In the event of any disputes, customers must provide proof of purchase (order number, order form, receipt, and a photo of the product in question) within 24 hours of delivery.

Failed, Returned, or Non-deliveries

While we strive for successful deliveries, certain circumstances may result in failed or returned deliveries. Designer Blooms cannot be held responsible for such instances if the recipient is not present at the specified delivery address, does not respond to the doorbell, buzzer, or phone call after a reasonable amount of time, or refuses to accept the delivery. In such cases, Designer Blooms reserves the right to charge for re-delivery (fees vary based on location).

Please note that orders returned to the studio due to unsuccessful deliveries are not eligible for a refund. However, alternative options are available. If within our delivery time window, you can choose to have your order re-delivered on the same day (additional fees apply). Otherwise, it will be re-delivered the next day.

We will not be liable for the quality of the blooms, especially for fresh/mixed blooms products. Designer Blooms is not responsible for any non-delivery caused by incorrect or incomplete addresses, closed or inaccessible roads, or other factors beyond our control. In the event of a delivery failure under such conditions, the order will be returned to the studio, and a full refund will only be issued in rare cases. Otherwise, customers may contact Designer Blooms to arrange for repurchase and redelivery.